PLDT Global taps Qualtrics to level up customer experience

Through this partnership, PGC, the international arm of the Philippines’ largest integrated telco PLDT, will be employing Qualtrics’ industry leading CX platform to better understand customer sentiment and insights, and, in turn, take actions that can address their needs. The platform will also enable PGC to automate workflows to resolve or escalate customer issues in real time.

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SHAREit tops and amongst the fastest-growing media publishers in Southeast Asia and the Middle East in H2 2020

SHAREit, the world’s largest file sharing, gaming, and content streaming application, has been once again ranked as the No. 1 fastest-growing media publisher in Southeast Asia and the Middle East for H2 2020 in the AppsFlyer’s latest Performance Index. Appsflyer also ranked SHAREit as a top media publisher not only in emerging markets like Africa (ranked second), but in developed markets like Western Europe (ranked third), Eastern Europe (ranked fourth) and Latin America (ranked fifth) in its Growth Index.

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