Expanding Services for Japanese Guests with a Focus on World-Class Integrated Resort Experiences
Okada Manila, an integrated resort located in Manila, Philippines, strengthens focus on the Japan market and enhances its services and overall guest experience for Japanese visitors.
In recent years, as overseas travel demand has recovered, Japanese travelers’ preferences have become more diverse. There is a growing demand for comfort, language support, and personalized services. In response, Okada Manila has identified Japan as an important target market and is implementing various initiatives.
Okada Manila is one of Asia’s leading integrated resorts, internationally recognized for its excellence. It has received the highest “5-star” rating from Forbes Travel Guide for seven consecutive years in the hotel category, as well as a 5-star rating for its spa. The resort spans approximately 30 hectares (about six Tokyo Domes) and features a luxury hotel with 1,001 rooms, more than 40 restaurants, a shopping area with over 80 brands, world-class spa facilities, and a spectacular fountain show covering around 37,000 square meters. These diverse facilities come together to offer a high-quality and multi-dimensional resort experience.
The resort continues to improve services for international guests. In particular, it is strengthening its support for Japanese visitors by enhancing language services, hospitality, and space design, taking into account cultural preferences and usage needs. These efforts help provide a comfortable environment for guests from Japan. As part of these initiatives, Okada Manila has opened a new exclusive lounge for Japanese guests, “ARIAKE（有明）.”
■A Refined Space Designed for Japanese Guests: “ARIAKE（有明）”
“ARIAKE（有明）” is a lounge that combines Japanese aesthetics with hospitality, offering a calm and sophisticated atmosphere.The space is designed with a focus on privacy and comfort, allowing guests to relax and enjoy their time.
The lounge includes a bar and dining service where guests can enjoy Japanese light meals and a wide range of drinks 24 hours a day. Japanese-speaking staff are always available, providing a comfortable environment for Japanese guests.
The quiet and refined setting also makes it suitable for private gatherings and small events.
This new facility is part of Okada Manila’s efforts to enhance the guest experience in response to growing demand for luxury travel in Asia. It also supports the resort’s strategy to strengthen its approach to the Japanese market and meet the diverse cultural needs of international guests.
Okada Manila will continue to enhance its services and guest experience for the Japan market and aims to become a preferred international destination for Japanese travelers.
Facility overview: ARIAKE（有明）
Name: ARIAKE（有明）
Location: Pearl Wing, Upper Ground Floor, Okada Manila
Address: New Seaside Drive, Tambo, Parañaque, 1701 Metro Manila, Philippines
Hours: Open 24 hours
Features:
- An exclusive space offering premium experiences
- Interior and services inspired by Japanese aesthetics
- 24-hour Japanese light meals and beverage service
- A lounge environment focused on privacy and comfort
- Japanese-speaking staff providing dedicated support
- 24-hour member service counter
■About Okada Manila
Okada Manila is one of Asia’s leading large-scale entertainment resorts, located in Manila, Philippines, and has received the Forbes Travel Guide Five-Star rating for seven consecutive years.
The resort covers approximately 30 hectares and offers a wide range of facilities, providing a “city-like” experience for visitors.
The property features a luxury hotel with 1,001 rooms, including rooms, suites, and villas, as well as more than 40 restaurants and cafes, including Japanese dining options such as “Ginza Nagaoka,” featured in the Michelin Guide, a sophisticated shopping area, the world-renowned fountain show “The Fountain,” and spa and wellness facilities. With this wide range of offerings, it has become a destination where the stay itself is the main attraction.
The resort also offers a strong selection of family-friendly facilities, including interactive entertainment and activity options for children. It provides a wide variety of content that can be enjoyed by both children and adults, ensuring a comfortable and enjoyable environment for family travel.
In addition, the resort is equipped with large-scale MICE facilities for business use, as well as the all-weather event venue “Cove Manila,” which can accommodate up to 5,000 guests. With this extensive infrastructure, it meets a wide range of needs, from tourism and leisure to business and events.
Okada Manila is known for its service, which combines the spirit of Japanese hospitality with the warmth of Filipino hospitality, offering personalized experiences tailored to each international guest. The resort will continue to enhance its appeal as one of Asia’s leading integrated resorts.
■Recommended for the following guests:
- Those looking for a luxury resort where they can feel safe and comfortable even when traveling overseas
- Those who want to enjoy dining, spa, and shopping all in one place
- Those who want to experience something extraordinary for anniversaries or special trips
- Families and groups seeking a wide range of activities
- Those who value a comfortable stay, including Japanese-language support
OKADA MANILA AT A GLANCE
| Category | Details |
|---|---|
| Location | New Seaside Drive, Entertainment City, Parañaque City, Philippines |
| Japan Office | AIOS TORANOMON, 1-6-12 Nishi-Shimbashi, Minato-ku, Tokyo, 105-0003 [email protected] |
| Official Japan Website | https://okadamanila.jp/ |
| Official Instagram Account | https://www.instagram.com/okadamanila_japan |
| Property Size | 30 hectares (approx.) |
| Hotel Rooms & Villas | 1,001 rooms, suites, and villas (guest rooms from 60 sqm; suites from 120 to 729 sqm) |
| Major Event Venues | Grand Ballroom (1,930.5 sqm) • Glass Ballroom (942 sqm) • Golden Ballroom (517 sqm) • Crystal Pavilion (5,700 sqm) • Cove Manila (9,000 sqm UV-protected dome, capacity up to 5,000 guests) |
| Retail Area | Approximately 9,689 sqm • Crystal Corridor • The Promenade (80+brands) |
| Dining Venues | 40+ restaurants, lounges, and cafés |
| The Fountain | 37,464 sqm • Shows every 30 minutes from 7 PM (Mon–Thu until 10 PM; Fri–Sun until 12 AM) |
| The Retreat Spa | 3,000 sqm • 10 treatment suites • Wave Dream relaxation chamber |
| The Garden | 30,094.14 sqm softscape • 3,291 sqm water features • 2,500 sqm hardscape |
| Sustainability Program | Okada Green Heart (OGH) — six pillars (waste, energy, water, talent & community, safety, responsible gaming) |
| Accreditations | DOT Five-Star ResortForbes Five-Star (Okada Manila; The Retreat Spa) and VERIFIED Responsible Hospitality BadgeTTG Travel Awards 2025 – Best Meeting & Convention Hotel (Philippines)Travel + Leisure Luxury Awards Asia Pacific 2026 nominee (Best Integrated Resort; Best City Hotel) Michelin Guide Philippines – Ginza Nagaoka selectedAgoda 2025 Gold Circle AwardTripAdvisor Travelers’ Choice Award Booking.com Traveller Review (9/10) |
